It's hard to know how effective your meetings are if you never ask the meeting attendees. With meeting feedback, you'll be able to get a quick pulse check on how things are going and what still could be improved.
This regular feedback can help your meetings become more effective.
Here are the main questions we'll be addressing in this article:
Check out this video to see meeting feedback in action.
What is meeting feedback?
At the bottom of every meeting note will be a thumbs up icon. Think about this as a like button on social media.
After the meeting ends, meeting attendees will see a pop-up prompting them to give feedback. Attendees can select the emoji that best answers the question "How was the meeting?"
After they choose an emoji, they can elaborate on why the meeting was great or why the meeting was not so great. They'll be able to give a thumbs up/thumbs down on various aspects of the meetings such as agenda structure, length of meeting, and discussion.
When responding to feedback, feel free to elaborate on your response via the text box.
Who can see meeting feedback?
Responses will be shared with all users of the note. (So any event attendees and/or anyone who the notes has been shared with). However, guest users will not be able to see these responses.
When you go to submit feedback, you'll be able to confirm who will be able to see the feedback at the top of the form (in the purple box).
By default, meeting feedback is set as anonymous. You can turn this off by going to Stream Settings --> Meeting Feedback.
Where is meeting feedback compiled?
Meeting feedback will be compiled in the Feedback tab on the meeting stream. Here you can see how the responses have changed over time and see if your meetings are getting better (or worse). You can also read any comments here as well.
If you are an enterprise plan user, you'll also be able to see any of your "Ask about this meeting" requests and responses. In this case, feedback can also be seen in the main feedback inbox.
How can I ask for meeting feedback?
By default, meeting attendees will be prompted for feedback once the meeting ends. Once attendees click on the End meeting button - this will open the feedback form.
If a meeting attendee uses our Chrome extension, they'll be prompted for feedback whenever they click end call and hang up.
Enterprise plan users will also be able to create custom meeting feedback requests using the "Ask about a meeting" option in the feedback section.