If you're trying to add a new user and are getting a notification that they're already added to the workspace, then their account is most likely disabled and needs to be re-enabled. Workspace admins can re-enable any users who have been disabled right from workspace settings. The steps below will help walk you through re-enabling their accounts.
Steps
Select your workspace logo and go into Workspace settings then open the Manage users tab.
From there you can:
Click on the triple dot menu at the top right corner of the Members tab and select Show disabled to view all disabled users.
Click on the Disabled Users tab and to automatically view all disabled users.
Scroll to the disabled user you want to enable and click on the the triple dot menu next to the disabled user's name and select Re-enable User.
Note: Once a user is re-enabled they will regain access to all their past meeting notes and series. No information is lost!
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