I can't find my notes - what should I do?

Troubleshooting steps to find your missing notes

Mikaela Friedrich avatar
Written by Mikaela Friedrich
Updated over a week ago

Don't worry - nothing will be deleted in Fellow without your explicit permission.

So it's all about finding where they are πŸ”Ž

Step 1:

Search for the name of the meeting or any keywords that might help.

You can access search directly on the home page, or from the navigation bar, or by using the keyboard shortcut command K. Be sure to press enter to do a global search.

Step 1:

If there is an issue with the calendar event itself (maybe it's expired), click on the Expired/Calendar icon and reconnect to the correct calendar event.

You will also have the option to "Change event" and link another calendar event.

Step 2:

Once you find the notes, you can merge the note series together to keep all the notes in 1 place.

To do this - go to the meeting with the most notes. If it is a 1-on-1 note, go to the 1-on-1 section with that person and merge the other notes into that note series.

Step 3:

You can also show cancelled meetings on your calendar. This will allow you to re-visit notes from meetings that have been cancelled.

The button is located in the meetings tab at the top of the calendar. Click on the three dots to show the drop down menu.

If you are still having issues, please contact support at support@fellow.co or try the Intercom button in the corner and include the name of the meeting and any relevant dates - anything that could help us locate the note in our database.

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