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Data Privacy

A summary of what you need to know about how Fellow uses data.

Amin Mirzaee avatar
Written by Amin Mirzaee
Updated over a week ago

Below is a summary of our data privacy practices at Fellow and our privacy policy, worded as simply as possible and designed to help provide you with easy answers to questions you may have about your data and our use of it.

If your organization enters into an MSA (fancy acronym for a contract) with us, our data privacy practices may be additionally governed by other provisions in that agreement.

Use of your data

Note: Please visit https://fellow.app/privacy-policy/ for a comprehensive listing of our privacy policy, which covers all aspects of our use of data.

In short:

  • You own your own data (or your company, whichever is our customer).

  • Any data you enter into Fellow, such as notes and feedback, will not be used for any other purpose other than to provide our services.

  • Any data we receive from other systems (e.g. calendar integration, Slack, MS Teams, etc) will not be used for any other purpose other than to provide our services.

  • As part of our services, we provide analytics on product usage to each workspace.

  • We use the analytics data in order to improve our product offering.

  • We do not provide access to data from one workspace to another.

  • We do not sell any data to any parties.

Data rights

Note: Please visit https://fellow.app/privacy-policy/ for a comprehensive listing of your data rights.

In short:

  • You own your own data (or your company, whichever is our customer).

  • You may change any information we have about you

    • This can be done by individuals directly within Fellow

  • You can export all the information we have about you

    • This can be done by individuals directly within Fellow

  • You can choose to delete your account (and make us forget you)

    • This can be done by individuals directly within Fellow

    • Deletions are also processed by all of our sub-processors (e.g. hosting provider, analytics providers, etc)

  • If you would like to exercise your data rights for the entire workspace, you can work with our support team via in-app chat, or you may contact us at privacy@fellow.app.

  • And for our EU customers, yes, we comply with the GDPR.

What we collect

Note: Please visit https://fellow.app/privacy-policy/ for a comprehensive listing of our privacy policy, which covers all aspects of the data that we collect.

In short:

  • Information that you directly enter into Fellow (e.g. meeting notes, feedback, objectives, 1 on 1s)

  • Information strictly necessary to provide our services (e.g. logs, authentication information, session cookies, etc)

  • Information received from third parties about you (e.g. calendar events, data from integrations such as Slack or MS Teams, or any other integration that you connect)

  • Information from your company (e.g. information pertaining to your workspace, such as reporting relationships, titles, email addresses, etc)

  • Analytics information, through the use of tags that appear on our website and application.

  • Advertising Platform pixels, used for retargeting efforts to grow our customer base (no sensitive or identifying information is shared).

Sensitive personal information

Note: Please visit https://fellow.app/privacy-policy/ for a comprehensive listing of our privacy policy, which covers all aspects of our use of data that we collect.

In short:

  • If you enter into Fellow sensitive information, we will only use that information for the purpose of our core service offering (i.e. feedback, meeting notes, objectives, etc...)

    • Examples of what you might consider sensitive information: race, religion, politics, health data, credit cards, etc...

  • If you do not want us to store your sensitive information, do not to enter it into Fellow.

Disclosure of personal information

Note: Please visit https://fellow.app/privacy-policy/ for a comprehensive listing of our privacy policy, which covers all aspects of information disclosure.

In short:

  • Your data will not be shared with any individuals except through the permissionning system that makes Fellow magic

    • (e.g. if you send someone feedback, they will see the feedback; or if you take meeting notes with someone in your workspace in the meeting, they can see those notes)

  • We use certain third party service providers to provide our services (e.g. Amazon AWS). Your personal data may flow through their systems.

    • Fellow takes great care in choosing its vendors, and we ensure that the vendors we select are employing the highest security and privacy safeguards to keep your data safe.

    • We do not send any more information to any vendors than minimally necessary in order to provide our services.

  • Aggregated analytics information related to usage statistics and meeting health may be available to others in your workspace through the workspace analytics feature.

    • Note that this does not mean anyone can see the content of your usage.

  • We will not disclose any of your data, unless legally forced to.

    • E.g. to comply with a legal subpoena as part of a national security investigation.

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