Skip to main content
All CollectionsVideo TutorialsTroubleshooting
Why are my automation emails going to spam?
Why are my automation emails going to spam?

Emails ending up in your junk folder? We're here to help!

Julia avatar
Written by Julia
Updated over a week ago

Are some of your emails from Fellow not showing up in your inbox? It’s possible that there may be some kind of restriction set up by your organization’s IT department if you are always finding our emails in your junk or spam folder. We would suggest firstly finding one of these emails and marking them as safe which can often solve the problem. If the problem is still persisting, we’d suggest reaching out to your workplace’s IT administrator and asking them to whitelist and as permitted senders.

Did this answer your question?