In an effort to protect our users against spam, malware, phishing attempts and other potentially unwanted content, we regularly scan the contents of public streams. That content is regularly tested against various services that can detect potentially malicious content. If a service returns a positive result (a "hit" or "match"), we mark the public stream as potentially unsafe.
One of my streams was accidentally flagged as unsafe, how can I remove the flag?
The simplest way to prevent your public streams from being flagged, or remove an existing flag, is to remove any content which could be deemed malicious. This includes, but is not limited to:
links to known phishing, malware or scam sites
malware included as an attachment
images, videos and embeds containing illegal material
potentially malicious text content
If you're unsure what content is causing your stream to be flagged, please reach out to our team and we'll be happy to help. Note that it may take up to 15 minutes for the flag to be automatically removed.
I was sent a link to a public stream from someone I trust, however it's been flagged as unsafe. What should I do?
Reach out to them and verify that they meant to send you the link. If they did, and they assure you that there is no malicious content, you can click "Proceed anyway" to view the stream. If they did not, or are unsure, close the tab immediately.
We urge you to use caution anytime you view a stream which has been flagged as potentially unsafe.
I came across a stream which has malicious content but was not automatically flagged. How can I report it?
You can report a stream as potentially unsafe by selecting "Report stream" in the triple-dot menu of a public stream. You'll be asked to specify the reason for the report, any any other information you believe will be useful to our team.
If you'd like to be updated about a report you've submitted, feel free to leave your email address. Please note that email addresses left in the contact form will only be used to send updates on reports.