Public note series flagged as unsafe

How to troubleshoot if your public note series was flagged as unsafe

Georges-Antoine Assi avatar
Written by Georges-Antoine Assi
Updated over a week ago

In an effort to protect our users against spam, malware, phishing attempts and other potentially unwanted content, we regularly scan the contents of public note series. That content is regularly tested against various services that can detect potentially malicious content. If a service returns a positive result (a "hit" or "match"), we mark the public note series as potentially unsafe.

Was your public note series "flagged as unsafe"? Do you see a warning message on a public series you visited? Here's what you can do.

One of my note series was accidentally flagged as unsafe, how can I remove the flag?

The simplest way to prevent your public note series from being flagged, or remove an existing flag, is to remove any content which could be deemed malicious. This includes, but is not limited to:

  • links to known phishing, malware or scam sites

  • malware included as an attachment

  • images, videos and embeds containing illegal material

  • potentially malicious text content

If you're unsure what content is causing your note series to be flagged, please reach out to our team and we'll be happy to help. Note that it may take up to 15 minutes for the flag to be automatically removed.

I was sent a link to a public note series from someone I trust, however it's been flagged as unsafe. What should I do?

Reach out to them and verify that they meant to send you the link. If they did, and they assure you that there is no malicious content, you can click "Proceed anyway" to view the note series. If they did not, or are unsure, close the tab immediately.

We urge you to use caution anytime you view a note series which has been flagged as potentially unsafe.

I came across a note series which has malicious content but was not automatically flagged. How can I report it?

You can report note series as potentially unsafe by selecting "Report note series" in the triple-dot menu of a public series. You'll be asked to specify the reason for the report, any any other information you believe will be useful to our team.

If you'd like to be updated about a report you've submitted, feel free to leave your email address. Please note that email addresses left in the contact form will only be used to send updates on reports.

Did this answer your question?